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About Manulife Malaysia

Manulife Malaysia was first established in 1963 as a branch of Bahamas-based British American Insurance Co. It became a public limited company in 1981 and changed its name to British American (Malaysia) Insurance Berhad. In 1994, the company was renamed John Hancock Life Insurance (Berhad) to reflect our association with John Hancock Mutual Life Insurance Company in USA. Later, the Company changed its name to Manulife Insurance (Malaysia) Berhad following the large-scale global merger between Canadian-based Manulife Financial Corporation and US based John Hancock Financial Services, Inc in 2004.  Manulife Malaysia underwent a restructuring exercise in 2008 and effective 1st October 2008, Manulife Insurance (Malaysia) Berhad became Manulife Holdings Berhad.

Manulife Malaysia is a progressive company, not just in the products and services we offered but also in the way we do business. We aspire to be the trusted and most preferred financial services provider in Malaysia by making our customers’ decisions easier and their lives better. Subsidiary companies under Manulife Holdings Berhad are Manulife Insurance Berhad, Manulife Investment Management (M) Berhad and Manulife Insurance Labuan Limited.

Manulife Holdings Berhad is listed on the Bursa Malaysia. Its assets under management as at 31 December 2019 is over RM11 billion.

Manulife Holdings Berhad is a member of Canada-based Manulife Financial Corporation, a leading Canadian-based financial services group.

Manulife Financial Corporation

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of December 31, 2019, we had $1.2 trillion (US$0.9 trillion) in assets under management and administration, and in the previous 12 months we made $29.7 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Mission

Decisions made easier. Lives made better.

Our Values

1. Obsess about customers
  • We predict their needs and do everything in our power to satisfy them.

 

2. Do the right thing
  • We act with integrity and do what we say.

 

3. Think big
  • Anything is possible. We can always find a better way.

 

4. Get it done together
  • We're surrounded by an amazing team. We can do it better by working together.

 

5. Own it
  • We feel empowered to make decisions and take action to deliver our Mission.

 

6. Share your humanity
  • We build a supportive, diverse and thriving workplace.

1920
British American was founded in Nassau, Bahamas.
 

1963
British American Insurance Co. Ltd started a branch in Hotel Merlin, Kuala Lumpur and later established their first office in Bangunan Lee Yan Lian, Jalan Tun Perak, Kuala Lumpur with a staff of six.
 

1975
The company was localized and British-American Insurance (Malaysia) Sdn. Bhd. was incorporated to ensure local participation in foreign owned company.
 

1981
The Company became public and changed its name to British American (M) Insurance Bhd with a paid –up capital of M$10 million. Bangunan British American located at Damanasara Heights, Kuala Lumpur was completed.
 

1984
British American was listed on KLSE.
 

1985 
Acquired a general insurance company “Traders & Merchants Insurance Sdn Bhd”.
 

1986 
The Company became officially known as British American Life and General Insurance Berhad.
 

1989
John Hancock Mutual Life Insurance Company of Boston, U.S.A. bought over 30% of British American shares. This marked the beginning of British American’s association with John Hancock.
 

1992
Name was changed to British American Life Insurance Berhad as the Company ceased writing general insurance in 1991.
 

1994
Name changed to John Hancock Life Insurance (Malaysia) Berhad.
 

2004
Canada-based Manulife Financial Corporation merged with US-based John Hancock Financial Services creating a leading global insurance franchise that resulted in Manulife’s entry into Malaysia.
 

2005
Name changed to Manulife Insurance (Malaysia) Berhad.
 

2008
Manulife Insurance (Malaysia) Berhad underwent a restructuring exercise and effective 1st October 2008, Manulife Insurance (Malaysia) Berhad became Manulife Holdings Berhad. Subsidiaries companies under Manulife Holdings Berhad are Manulife Insurance Berhad, Manulife Unit Trusts Berhad and Manulife Asset Management (Malaysia) Sdn Bhd.
 

2012
Manulife Holdings Berhad’s subsidiary companies, Manulife Unit Trusts Berhad (MUTB) and Manulife Asset Management (Malaysia) Sdn Bhd (MAMM) were merged to strengthen its presence in the wealth management industry. The merger resulted in MUTB changing its name to Manulife Asset Management Services Berhad (MAMSB) with effect on 2 July 2012. 

Armed with in-depth management and industry expertise as well as a common vision to be the most professional company, our leaders will ensure that the future of Manulife Malaysia remains one of growth, opportunity and excellence.

 

Manulife Holdings Berhad

Manulife Insurance Berhad

Manulife Investment Management (M) Berhad
(formerly known as Manulife Asset Management Services Berhad)


 

RM 1 million Special Financial Assistance

From 26 February until 30 June 2020, Manulife will be providing financial assistance to customers diagnosed with COVID-19.
Benefits include:
• A daily benefit payout of RM 200 if kept in quarantine in any designated hospitals
• Compassionate Benefit for insured and family members
- RM 10,000 per customer; OR
- RM 15,000 per customer if he/she is a Medical Staff* working in a hospital
*Terms & Conditions Apply

View more
NOTICE : Relocation of Johor Bahru Regional Support Centre (RSC) to Menara Landmark

WE HAVE MOVED!
Effective today, Manulife Malaysia's Johor Bahru Regional Support Centre (RSC) is now at: 15th Floor Menara Landmark, 12 Jalan Ngee Heng, 80000 Johor Bahru, Johor
Tel : 07 2775103 / 07 2680498
Fax : 07 2775102
(The old premise at Bangunan Ang is now closed)
For more information, speak to our branch representatives at 07 277 5103 / 07 268 0498 or visit our website at www.manulife.com.my 

 

View more
RM 1 million Special Financial Assistance

From 26 February until 30 June 2020, Manulife will be providing financial assistance to customers diagnosed with COVID-19.
Benefits include:
• A daily benefit payout of RM 200 if kept in quarantine in any designated hospitals
• Compassionate Benefit for insured and family members
- RM 10,000 per customer; OR
- RM 15,000 per customer if he/she is a Medical Staff* working in a hospital
*Terms & Conditions Apply

View more
NOTICE : Relocation of Johor Bahru Regional Support Centre (RSC) to Menara Landmark

WE HAVE MOVED!
Effective today, Manulife Malaysia's Johor Bahru Regional Support Centre (RSC) is now at: 15th Floor Menara Landmark, 12 Jalan Ngee Heng, 80000 Johor Bahru, Johor
Tel : 07 2775103 / 07 2680498
Fax : 07 2775102
(The old premise at Bangunan Ang is now closed)
For more information, speak to our branch representatives at 07 277 5103 / 07 268 0498 or visit our website at www.manulife.com.my 

 

View more
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