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About Manulife Malaysia

Manulife Malaysia was first established in 1963 as a branch of Bahamas-based British American Insurance Co. It became a public limited company in 1981 and changed its name to British American (Malaysia) Insurance Berhad. In 1994, the company was renamed John Hancock Life Insurance (Berhad) to reflect our association with John Hancock Mutual Life Insurance Company in USA. Later, the Company changed its name to Manulife Insurance (Malaysia) Berhad following the large-scale global merger between Canadian-based Manulife Financial Corporation and US based John Hancock Financial Services, Inc in 2004.  Manulife Malaysia underwent a restructuring exercise in 2008 and effective 1st October 2008, Manulife Insurance (Malaysia) Berhad became Manulife Holdings Berhad.

Manulife Malaysia is a progressive company, not just in the products and services we offered but also in the way we do business. We aspire to be the trusted and most preferred financial services provider in Malaysia by making our customers’ decisions easier and their lives better. Subsidiary companies under Manulife Holdings Berhad are Manulife Insurance Berhad, Manulife Investment Management (M) Berhad and Manulife Insurance Labuan Limited.

Manulife Holdings Berhad is listed on the Bursa Malaysia. Its assets under management as at 30 June 2020 is over RM11 billion.

Manulife Holdings Berhad is a member of Canada-based Manulife Financial Corporation, a leading Canadian-based financial services group.

 

 

Manulife Financial Corporation

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of June 30, 2020, we had $1.2 trillion (US$0.9 trillion) in assets under management and administration, and in the previous 12 months we made $30.6 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

 

Mission

Decisions made easier. Lives made better.

Our Values

1. Obsess about customers
  • We predict their needs and do everything in our power to satisfy them.

 

2. Do the right thing
  • We act with integrity and do what we say.

 

3. Think big
  • Anything is possible. We can always find a better way.

 

4. Get it done together
  • We're surrounded by an amazing team. We can do it better by working together.

 

5. Own it
  • We feel empowered to make decisions and take action to deliver our Mission.

 

6. Share your humanity
  • We build a supportive, diverse and thriving workplace.

1887
The Manufacturers Life Insurance Company (Manulife Financial) was incorporated by an Act of Parliament. Sir John A. Macdonald, Canada’s first Prime Minister, was elected President of the Company.


1897
Manulife Financial started expanding Company’s operations into Asia in 1897, including China and Hong Kong.


1963
In Malaysia, British American insurance had entered Malaysia, in Hotel Merlin Kuala Lumpur.


1981
The company changed its name to British American (M) Insurance Bhd with a paid-up capital of RM10 million. Bangunan British American located at Damanasara Heights, Kuala Lumpur was completed.


1984
British American was listed on the KLSE.


1985 
Acquired a general insurance company “Traders & Merchants Insurance Sdn Bhd”.


1986
Became officially known as British American Life and General Insurance Berhad.


1989
John Hancock Mutual Life Insurance Company of Boston, U.S.A. bought over 30% of British American shares. This marked the beginning of British American’s association with John Hancock.


1992
Name was changed to British American Life Insurance Berhad as the Company ceased writing general insurance in 1991.


1994
Name was changed to John Hancock Life Insurance (Malaysia) Berhad.


2004
Canada-based Manulife Financial Corporation merged with US-based John Hancock Financial Services creating a leading global insurance franchise that resulted in Manulife’s entry into Malaysia.


2005
Name changed to Manulife Insurance (Malaysia) Berhad.


2008
Restructured to become Manulife Holdings Berhad with 3 subsidiary companies:

  • Manulife Insurance Berhad
  • Manulife Unit Trust Berhad
  • Manulife Asset Management Sdn Bhd


2012
Manulife Unit Trusts and Manulife Asset Management were named Manulife Asset Management Services Berhad. Manulife Asset Management Services Berhad launched the Private Retirement Scheme. Manulife celebrates its 125th anniversary globally.


2013
The corporation celebrates its 50th year of operations in Malaysia.


2014
Manulife Holdings Berhad acquires local unit-trust company, MAAKL Mutual and operations were successfully merged with Manulife Asset Management Services Berhad.


2017
Manulife Insurance Labuan Limited (MILL), a wholly owned subsidiary of Manulife Holdings Berhad (MHB) incorporated and licensed in Labuan, Malaysia, was established in September 2017. MILL is the first company in Malaysia to offer a US dollar denominated (USD) universal life insurance product to high net worth individuals (HNWI’s) and business owners.


2018
Brand transformation exercise from global rebrand launch.


2019 
Manulife Asset Management Services Berhad was rebranded to Manulife Investment Management (M) Berhad.

 

Armed with in-depth management and industry expertise as well as a common vision to be the most professional company, our leaders will ensure that the future of Manulife Malaysia remains one of growth, opportunity and excellence.

 

Manulife Holdings Berhad

Manulife Insurance Berhad

Manulife Investment Management (M) Berhad
(formerly known as Manulife Asset Management Services Berhad)


 

Manulife Managed Fund: ENHANCEMENT TO FUND MANDATE

Dear valued customers, Effective 1 January 2021, the fund mandate for Manulife Managed Fund will be enhanced. Find out more

View more
Important Notice

The current situation will not stop us from supporting you. In view of the Movement Control Order (MCO), you can now email your claims to us!
Here’s how you can do so
https://www.manulife.com.my/en/individual/services/file-a-claim.html
For further enquiries, please email MYLife_CustomerService@manulife.com or call us at 1-300-13-2323. Our customer service team will be pleased to assist you.
We are here for you & with you 

View more
Manulife Managed Fund: ENHANCEMENT TO FUND MANDATE

Dear valued customers, Effective 1 January 2021, the fund mandate for Manulife Managed Fund will be enhanced. Find out more

View more
Important Notice

The current situation will not stop us from supporting you. In view of the Movement Control Order (MCO), you can now email your claims to us!
Here’s how you can do so
https://www.manulife.com.my/en/individual/services/file-a-claim.html
For further enquiries, please email MYLife_CustomerService@manulife.com or call us at 1-300-13-2323. Our customer service team will be pleased to assist you.
We are here for you & with you 

View more
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