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We offer products ranging from life insurance plans, health plans, saving plans, investment-linked plans, retirement plans and legacy plans that could give suit your insurance needs. Find out more.

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We offer our services to fasten and ease your insurance and non-insurance requests. Visit our services page to find out how we can help you.

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Forms library page allows you to access and download all the information required  for your claims submission. Find out more.

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Services | Manulife Malaysia

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Find related form(s) to your needs by browsing the categories below.

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Premium Deferment Program (PDP)

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Zero Interest EPP For Deferred Premium

Accident Indemnity Claim 

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Death Claims

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Critical Illness Claim

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Change of payment method

To change your payment method to Standing Instruction / Auto Debit / Credit Card / FPX

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Personal information update forms

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File a claim File a claim
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Hotline: 1-300-13-2323 

Email: MYCARE@manulife.com 

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General Line : (603) 2719 9228 | Customer Careline : 1 300 13 2323 | Fax : (603) 2092 2960

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Investment-Linked Fund update: Discontinuance of Manulife Asian Small Cap Growth Fund and Manulife Emerging Eastern Europe Fund for New Application, Fund Switching, and Change of Fund Allocation.

Dear valued customers, Effective 12 May 2020, Manulife Asian Small Cap Growth Fund and Manulife Emerging Eastern Europe Fund will no longer be available for New Application and for policyholders to switch in (Fund Switching and Change Premium Allocation). Find out more

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Important Notice

The current situation will not stop us from supporting you. In view of the Movement Control Order (MCO), you can now email your claims to us!
Here’s how you can do so
https://www.manulife.com.my/en/individual/services/file-a-claim.html
For further enquiries, please email MYLife_CustomerService@manulife.com or call us at 1-300-13-2323. Our customer service team will be pleased to assist you.
We are here for you & with you 

View more
Investment-Linked Fund update: Discontinuance of Manulife Asian Small Cap Growth Fund and Manulife Emerging Eastern Europe Fund for New Application, Fund Switching, and Change of Fund Allocation.

Dear valued customers, Effective 12 May 2020, Manulife Asian Small Cap Growth Fund and Manulife Emerging Eastern Europe Fund will no longer be available for New Application and for policyholders to switch in (Fund Switching and Change Premium Allocation). Find out more

View more
Important Notice

The current situation will not stop us from supporting you. In view of the Movement Control Order (MCO), you can now email your claims to us!
Here’s how you can do so
https://www.manulife.com.my/en/individual/services/file-a-claim.html
For further enquiries, please email MYLife_CustomerService@manulife.com or call us at 1-300-13-2323. Our customer service team will be pleased to assist you.
We are here for you & with you 

View more
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