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If you have received such messages, please do not respond and immediately report to us via email MYCARE@manulife.com. 

Microsoft is currently experiencing a worldwide service outage, which is impacting our email services. As a result, responses to your emails will be delayed. If you require assistance or have any enquiries, please contact our hotline at 1300 132323 and our team will be happy to assist you. We apologise for any inconvenience caused while Microsoft works to resolve the issue. We’ll provide a further update as soon as more information is available.