Temporary Closure of Manulife Insurance Berhad (MIB) Branches due to state holidays.
View more
Go Digital with Manulife Online

Starting 1 April 2024, all branches will not be accepting any walk-in payment transactions and contact update details.

Discover the easy steps for your ongoing payment process and contact updates such as mobile number, mailing address via our customer portal, Manulife Online.

Our dedicated customer service team will be there every step of the way, ensuring a smooth transition for you.

View more
Temporary Closure of Manulife Insurance Berhad (MIB) Branches due to state holidays.
View more
Go Digital with Manulife Online

Starting 1 April 2024, all branches will not be accepting any walk-in payment transactions and contact update details.

Discover the easy steps for your ongoing payment process and contact updates such as mobile number, mailing address via our customer portal, Manulife Online.

Our dedicated customer service team will be there every step of the way, ensuring a smooth transition for you.

View more
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List of Payment Methods

Enjoy fuss-free premium payment with multiple payment methods.

Manulife Online

User Guide
Register and Login

Auto Billing

Save time and ensure continued coverage!

Want greater convenience to pay your premiums on time? Sign up for Auto-billing via Credit/Debit Card or FPX!
 

Why Auto-bill?
  1. You don’t need to worry about paying your premiums on time. We will do it all for you!
  2. Each transaction can be monitored via your Credit Card statement (for Credit Card auto-billing) or Bank Account (for FPX or Debit Card).
  3. You can avoid traffic jams, last minute payments and save the hassle of lapsed policy coverage!
     
What you need to do:
  1. Click here & complete the Credit Card enrolment form, then email to MYCARE@manulife.com or send it back to us at:
  2. Click here & complete the FPX enrolment form, then send it back to us at:

Customer Service Centre
Manulife Insurance Berhad
12th Floor, Menara Manulife
6, Jalan Gelenggang, Damansara Heights
50490 Kuala Lumpur
 

Notes:

  1. For Credit Card, please allow 14 days for the registration to be completed.
  2. For FPX, please note that the bank's approval of the facility will take time. Therefore, please continue your premium payments until confirmation of the approval has been sent to you.

Good news! You can pay your insurance premium now with JomPAY!

Pay using JomPAY via your Current, Savings or Credit Card account at anytime and anywhere through your internet banking or mobile banking. It is convenient and you could even set up automatic recurring payments at the same time every month! Besides, it is free of charge and all major Malaysian banks are participating in this!
 

How to make a premium payment via JomPAY?

Step 1:

Login to your preferred bank Internet or Mobile Banking website.

Step 2:

Look for “JomPAY” Logo at BillPay menu.

Step 3:

Enter “81000” at Biller Code field.

Step 4:

Enter the details as printed on “Ref- 1” which can be found on your Premium Payment Notification Letters or Premium Notice.

Note: Please fill up the details accurately as they serve as the initial validation for payment purposes.

Step 5:

Enter “Insured’s IC Number” at Ref-2

Step 6:

Enter the payment amount

Step 7:

Enter or check the “Set Recurring” function (if you would like to set up auto recurring payments)

Note – This step may vary across Banks, you may seek assistance from your respective Bank’s representative.

Step 8:

Click “Submit” to complete the payment process
 

Note :

To find out more about JomPAY & for list of participating banks, please visit https://www.jompay.com.my/personal/index.html


*The internet banking receipts are considered as proof of payment to Manulife Insurance Berhad

 

 

Bank Over-the-Counter

Pay cash/ cheque over-the-counter at the following banks (during banking hours)

Bank

Website

Public Bank Berhad

  • Manulife bank account number : 3999206224; and
  • Policy Number at "Ref 1"; and
  • Insured's IC/BC Number at "Ref 2"

OCBC Bank

  • Manulife bank account number : 701-128031-7; and
  • Policy Number at "Ref 1"; and
  • Insured's IC/BC Number at "Ref 2 and 4"

*The bank-in-slips are considered as proof of payment to Manulife Insurance Berhad

Mondays - Fridays, 9:00am - 5.30pm (except Public Holidays)

Careline: 1-300-13-2323 

Email: MYCARE@manulife.com 

 

Mondays - Fridays, 9:00am - 5.30pm (except Public Holidays)