Special Financial Assistance Programme (Fully Redeemed)

Hospitalisation Income Support

A daily benefit of RM200 will be payable to the Insured upon being diagnosed with COVID-19, and:

• assigned by Ministry of Health (MOH) to any of the designated hospitals /COVID-19 Quarantine and Low-Risk Treatment Centre in Malaysia for treatment and quarantine; or
• follow the quarantine order from MOH to receive treatment and perform self-quarantine at home (“Home Quarantine”).

Total benefit payable for Hospitalisation Income Support is capped at maximum 30 days per life.

Compassionate Benefit

Upon death due to COVID-19, a lump sum of RM10,000 will be paid as compassionate benefit. 

An additional RM5,000 will be payable if the individual is a Medical Staff who works in a registered hospital in Malaysia or MOH designated screening facilities involved in the handling of COVID-19 cases in Malaysia.

Notes:

• Hospitalisation Income Support is only applicable to eligible insured/covered person of Manulife. The coverage of Home Quarantine starts from 29 Jan 2021 onwards. 
• Compassionate Benefit will be offered to eligible insured and his/ her immediate family members (i.e. parents, spouse and children up to age 18).

• issued prior to or within the programme period; and
• stay inforce during the programme period.

• This programme is not applicable to insured who is covered under any complimentary group policies offered by Manulife.
• This programme will cease at the end of the programme period or when the total payout under this programme reaches RM1 million, whichever is earlier. 
• Waiting Period: For policies issued/reinstated on or after 26 February 2020, Hospitalisation Income Support will not be payable if the customer’s diagnosis of COVID-19 occurs within 14 days from the date of the policy issuance/reinstatement.  

Benefits under this programme will NOT be payable for: 

• any sickness, disease or death that is not caused by COVID-19 coronavirus; or
• any pre-existing conditions that arise from COVID-19 prior to the effective date of the insurance policy.