Announcement:

Effective 15 April 2026, MHSE 300 and MHSE 1000 is no longer available. Find out more

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Announcement:

Dear valued customers, please be informed that MIB Customer Service and Nationwide Branches will be closed on 3 July 2026 (Friday) for staff training. Find out more

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Announcement on Scam Calls and Messages!

Manulife Malaysia will never ask our customers to provide or update their personal details and credit card or banking details via any call, SMS, email or social media channels. Find out more.

If you have received such messages, please do not respond and immediately report to us via email MYCARE@manulife.com

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Digitalised Welcome Call for Manulife Customers

As part of our ongoing quality assessment to serve our customers better, all new customers will be invited to participate in our Welcome Survey.

Email will be sent to our customers with a link that will be directed to the survey. Please complete the survey within 5 working days for our quality improvements.

 

Sample Email

Dear Customer,

Greetings from Manulife!

Thank you for purchasing from Manulife. We truly appreciate your trust in our products and services.

To ensure that we continue to provide seamless and positive experience with us, we would appreciate if you could complete the simple survey below by accessing this link.

If you have any further queries or require assistance, please do not hesitate to reach out to our Customer Hotline at 1300 13 2323.

Thank you.

 

 

If you have any enquiries pertaining to the email or Survey, you may contact your respective Agents/ Authorized Bank Representative. Alternatively, you may also contact our Customer Service Centre.

 

Mondays - Fridays, 9:00am - 5.30pm (except Public Holidays)

Call our Customer Careline at 03 2719 9112 or 1 300 13 2323 for assistance.

 

Mondays - Fridays, 9:00am - 5.30pm (except Public Holidays)