Go Digital with Manulife Online

Starting 1 April 2024, all branches will not be accepting any walk-in payment transactions and contact update details.

Discover the easy steps for your ongoing payment process and contact updates such as mobile number, mailing address via our customer portal, Manulife Online.

Our dedicated customer service team will be there every step of the way, ensuring a smooth transition for you.

View more
Go Digital with Manulife Online

Starting 1 April 2024, all branches will not be accepting any walk-in payment transactions and contact update details.

Discover the easy steps for your ongoing payment process and contact updates such as mobile number, mailing address via our customer portal, Manulife Online.

Our dedicated customer service team will be there every step of the way, ensuring a smooth transition for you.

View more
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Digitalised Welcome Call for Manulife Customers

As part of our ongoing quality assessment to serve our customers better, all new customers will be invited to participate in our Welcome Survey.

SMS will be sent to our customers with a link that will be directed to the survey. Please complete the survey within 5 working days for our quality improvements.


Sample SMS
RM0 Manulife Insurance: TQ for choosing us. As part of our quality assessment, pls complete this Survey in 5 days. 

If you have any enquiries pertaining to the SMS or Survey, you may contact your respective Agents/ Authorized Bank Representative. Alternatively, you may also contact our Customer Service Centre.

 

 

 

For any questions, please contact our customer service officers, we will  be happy to assist you.

Mondays - Fridays, 9:00am - 5.30pm (except Public Holidays)

Careline: 1-300-13-2323 

Email: MYCARE@manulife.com 

 

Mondays - Fridays, 9:00am - 5.30pm (except Public Holidays)