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Home-Ward Programme

Receive medical treatment and recover in the comfort of your own homes

At Manulife, we understand that the comfort of your own home can be the best place for your recovery from an illness. That’s why we’ve partnered with SPEEDOC to bring you the Home-Ward Programme - a home-based medical service designed to help you recover quickly and comfortably.

What is Home-Ward Programme

Administered by SPEEDOC, the Home-Ward Programme dispatches a dedicated medical team right to your doorstep. They provide close monitoring and treatment for Eligible Illnesses, allowing you to focus on getting better in the familiar surroundings of your own homes.

Home visits by doctor and nurse(s)

Provide home treatment, therapy and support

24/7 SPEEDDOC customer care hotline

Provide assistance with hospital admission (including issuing referral arrangement if necessary)

Feeling unwell and unsure of the diagnosis? Speak to SPEEDOC for a virtual consultation.

Introducing SPEEDOC: Pioneering Home-Based Medical Services

Founded in 2017, SPEEDOC is a leading provider of homebased medical services in Singapore, delivering hospital level care directly to patients' homes. Using advanced technology, they offer a range of services including telemedicine, on-site doctor and nurse visits, virtual wards, and remote health monitoring.

SPEEDOC has set its footprint in Malaysia with home-based medical services since 2022. With home-based services, patients will be able to receive the care they need at the comfort of their home. SPEEDOC's exclusive home monitoring service includes home visits by a doctor and nurse(s), medical treatment, therapy, or support, a 24/7 helpline, a referral letter/summary note to a medical service centre, and assistance with hospital admission and ambulance arrangements.

SPEEDOC’s house call doctors are Malaysia-licensed and registered with Malaysia's Ministry of Health (MOH).

Get the home treatment for the Eligible Illnesses below:

Dengue¹

Gastroenteritis²

Upper Respiratory Tract Infection²

Lower Respiratory Tract Infection²

Meet SPEEDOC Healthcare Professional Christina Jayaraj Paul

Leading this programme is Dr. Christina Jayaraj Paul, an experienced medical professional dedicated to ensuring that patients receive hospital-level care at home. Dr. Christina earned her medical degree from the renowned Management and Science University in Shah Alam, Malaysia, in 2017. She gained extensive experience during her housemanship at Hospital Kuala Lumpur, working in a high-pressure environment.

Following her housemanship, Dr. Christina was posted to the ENT department at Hospital Putrajaya, where she further honed her skills and provided specialised care to a diverse patient population. In 2020, she transitioned to Klinik Kesihatan Salak Selatan, continuing her commitment to delivering exceptional healthcare services. Her role is pivotal in ensuring that patients receive hospital-level care in the comfort of their homes.

Who is eligible?

Home-Ward Programme is available to all Manulife customers with a medical plan, residing in Klang Valley who minimally adheres to ALL conditions below:

Aged between 16 to 59 years old for Dengue

Aged between 10 to 70 years old for Gastroenteritis, URTI and LRTI

Not immunocompromised³

Well controlled comorbidity⁴

Have at least (1) one family member or caregiver at home

Able to perform activities or daily living⁵ ("ADL")

Not pregnant

_{¹Available to ages between 16 to 59 years old.}

_{²Available to ages between 10 to 70 years old.}

_{³Not having an impaired immune system. The immune system may be impaired by diseases and medications. Conditions that can impact the immune system include diabetes mellitus, disease of the immune system, cancer.}

_{⁴Comorbidity occurs when a person has underlying medication condition. Condition described as comorbidities are often chronic or long-term conditions. Examples included diabetes mellitus, hypertension, dyslipidaemia.}

_{⁵Fundamental skills required to independently care for oneself, such as eating, bathing, and mobility}

Your journey with us is just a call away!

Just dial our MiCare hotline at 1 300 88 0100 and select option “2” for the Home-Ward Programme. After a quick verification, you will be assigned to a video consultation with a SPEEDOC doctor via SPEEDOC mobile app.

For more information, please download our marketing materials.

Home-Ward Programme Marketing Material

Frequently Asked Questions (FAQs)

Terms and Conditions