30-Day Waiting Period Waived for All Medical Plans If Hospitalisation Due to COVID-19

• Any claims under this benefit will be paid from the RM1 million fund pledged for the Special Financial Assistance Programme for COVID-19.
• Therefore, the benefit will cease at the end of the eligibility period or when the RM1 million fund has fully depleted.

No, the Waiting Period of any non-medical plans (such as a critical illness plan) will still apply. 

For avoidance of doubt, medical plans under this benefit will exclude:

• hospitalisation benefit riders that provide daily income based on number of days of hospital admission due to loss of income; and
• critical illness rider/plan , including Beyond Critical Cover series that provide a lump sum payout based on Admission Events.

Yes, you will still be eligible for the Special Financial Assistance Programme if you meet the criteria of the programme.

Any hospitalisation due to COVID-19 have to be according to the guideline and procedure defined by Kementerian Kesihatan Malaysia. 

Please refer to the official website of Kementerian Kesihatan Malaysia (http://www.moh.gov.my) or their official Facebook account for the list of designated hospitals in handling COVID-19. 

Below are the 24-hour Hotline of Crisis Preparedness and Response Centre (CPRC) for any COVID-19 related enquiries :

03-8881 0200
03-8881 0600
03-8881 0700

You may proceed to file a claim based on the normal procedure for reimbursement of hospitalisation expenses.