Effective 24 March 2020, Manulife will waive the 30-day Waiting Period for all medical plans if the covered person requires hospitalisation to any of the designated hospitals by Kementerian Kesihatan Malaysia due to COVID-19.
|24 March 2020 to 30 September 2020|
Individual who is covered under a medical plan with Manulife, provided that the medical plan is:
Detailed terms and conditions and some FAQs are as follows:
No, the Waiting Period of any non-medical plans (such as a critical illness plan) will still apply.
For avoidance of doubt, medical plans under this benefit will exclude:
Any hospitalisation due to COVID-19 have to be according to the guideline and procedure defined by Kementerian Kesihatan Malaysia.
Below are the 24-hour Hotline of Crisis Preparedness and Response Centre (CPRC) for any COVID-19 related enquiries :
You may proceed to file a claim based on the normal procedure for reimbursement of hospitalisation expenses.
For any questions, please contact our customer service officers, we will be happy to assist you.