Temporary Closure of Manulife Insurance Berhad (MIB) Customer Service and Nationwide Branches

Dear Valued Customers and Business Partners,

Please be informed that MIB Nationwide Branches will be closed on 21 Aug 2026 (Friday), except Head Quarter (Level 12) and Customer Service which will be closed at 3:00 PM on the same day for MIB’s annual dinner.

As part of our ongoing commitment to enhance efficiency and ensure a seamless experience for our customers, we encourage you to access our Manulife Malaysia App via the Google Play Store (Android users) or Apple App Store (IOS users) for accessing policy details, making premium payments, and updating your correspondence details.

To learn more about digital services, including our portal Manulife Online, please visit www.manulife.com.my and for a faster and more convenient experience, we encourage you to download and access the Manulife Malaysia App.

Manulife Malaysia App

Minimum supported OS:

_{Android 12 and above or IOS 16 and above}

For those that have not registered, after you have downloaded the app, you may follow the simple guide below:

1. Click on “Register an account”
2. Key in the required details for registration (Email address and ID Number)
3. Accept the “Term of Use”
4. 4.    Enter the “One Time Password (OTP)”(Note: OTP will be sent to your registered email address.)
5. Create a “New Password”

As always, we thank you for your unwavering support and understanding.