Temporary Closure of Manulife Insurance Berhad (MIB) Customer Service and Nationwide Branches

Dear Valued Customers and Business Partners,

Please be informed that MIB Customer Service and Nationwide Branches (including Head Office Level 12 Customer Service) will be closed on 3 July 2026 (Friday) for staff training.

As part of our ongoing commitment to enhance efficiency and ensure a seamless experience for our customers, we encourage you to access our Manulife Malaysia App via the Google Play Store (Android users) or Apple App Store (IOS users) for accessing policy details, making premium payments, and updating your correspondence details.

To learn more about digital services, including our Manulife Customer Portal, please visit www.manulife.com.my and for a faster and more convenient experience, we encourage you to download and access the Manulife Malaysia App via the links given below.

For those that have not registered, after you have downloaded the app, you may follow the simple guide below:

1. Click on “Register an account”
2. Key in the required details for registration (Email address and ID Number)
3. Accept the “Term of Use”
4. 4.    Enter the “One Time Password (OTP)”(Note: OTP will be sent to your registered email address.)
5. Create a “New Password”

As always, we thank you for your unwavering support and understanding.