Temporary Closure of Manulife Insurance Berhad (MIB) Customer Service and Nationwide Branches

Dear Valued Customers and Business Partners,

Please be informed that MIB Customer Service and Nationwide Branches (including Head Office Level 12 Customer Service) will be closed on 11 July 2025 (Friday) for staff training.

As part of our ongoing commitment to enhance efficiency and ensure a seamless experience for our customers, we encourage you to access our secure customer portal, Manulife Online, for accessing policy details, making premium payments, and updating your correspondence details.

You may access to our Manulife Online portal at https://online.manulife.com.my.

If you have not registered yet, please follow the simple guide below:

1.     Click on this link (https://online.manulife.com.my/register)

2.    Key in the required details for registration (Email address and ID Number)

3.    Accept the “Term of Use”

4.    Enter the “One Time Password (OTP)”(Note: OTP will be sent to your registered email address.)

5.    Create a “New Password”

If you would like to know more about Manulife Online, visit us at www.manulife.com.my > select Services > select Manulife Insurance (Manulife Online).

Alternative, for general enquiries, please visit our public website www.manulife.com.my

As always, we thank you for your unwavering support and understanding.