About Manulife Malaysia
Manulife Malaysia was first established in 1963 as a branch of Bahamas-based British American Insurance Co. It became a public limited company in 1981 and changed its name to British American (Malaysia) Insurance Berhad. In 1994, the company was renamed John Hancock Life Insurance (Berhad) to reflect our association with John Hancock Mutual Life Insurance Company in USA. Later, the Company changed its name to Manulife Insurance (Malaysia) Berhad following the large-scale global merger between Canadian-based Manulife Financial Corporation and US based John Hancock Financial Services, Inc in 2004. Manulife Malaysia underwent a restructuring exercise in 2008 and effective 3rd October 2008, Manulife Insurance (Malaysia) Berhad became Manulife Holdings Berhad.
Manulife Malaysia is a progressive company, not just in the products and services we offer but also in the way we do business. We aspire to be the trusted and most preferred financial services provider in Malaysia by making our customers’ decisions easier and lives better. Subsidiary companies under Manulife Holdings Berhad are Manulife Insurance Berhad, Manulife Investment Management (M) Berhad and Manulife Insurance Labuan Limited.
Manulife Holdings Berhad is listed on the Bursa Malaysia. As of 31 December 2022, its assets under management were over RM13 billion.
Manulife Holdings Berhad is a member of Canada-based Manulife Financial Corporation, a leading Canadian-based financial services group.
Manulife Financial Corporation
Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we provide financial advice and insurance, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States. Through Manulife Investment Management, the global brand for our global wealth and asset management segment, we serve individuals, institutions, and retirement plan members worldwide. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. Our principal operations are in Asia and Canada, and the United States, where we have served customers for more than 160 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. In the previous 12 months we made CAD$32.7 billion in payments to our customers.
Not all offerings are available in all jurisdictions. For additional information, please visit manulife.com
Our Mission and Values
Mission
Decisions made easier. Lives made better.
Our Values
1. Obsess about customers
- We predict their needs and do everything in our power to satisfy them.
2. Do the right thing
- We act with integrity and do what we say.
3. Think big
- Anything is possible. We can always find a better way.
4. Get it done together
- We're surrounded by an amazing team. We can do it better by working together.
5. Own it
- We feel empowered to make decisions and take action to deliver our Mission.
6. Share your humanity
- We build a supportive, diverse and thriving workplace.
Our History
1887
The Manufacturers Life Insurance Company (Manulife Financial) was incorporated by an Act of Parliament. Sir John A. Macdonald, Canada’s first Prime Minister, was elected President of the Company.
1897
Manulife Financial started expanding Company’s operations into Asia in 1897, including China and Hong Kong.
1963
In Malaysia, British American insurance had entered Malaysia, in Hotel Merlin Kuala Lumpur.
1981
The company changed its name to British American (M) Insurance Bhd with a paid-up capital of RM10 million. Bangunan British American located at Damanasara Heights, Kuala Lumpur was completed.
1984
British American was listed on the KLSE.
1985
Acquired a general insurance company “Traders & Merchants Insurance Sdn Bhd”.
1986
Became officially known as British American Life and General Insurance Berhad.
1989
John Hancock Mutual Life Insurance Company of Boston, U.S.A. bought over 30% of British American shares. This marked the beginning of British American’s association with John Hancock.
1992
Name was changed to British American Life Insurance Berhad as the Company ceased writing general insurance in 1991.
1994
Name was changed to John Hancock Life Insurance (Malaysia) Berhad.
2004
Canada-based Manulife Financial Corporation merged with US-based John Hancock Financial Services creating a leading global insurance franchise that resulted in Manulife’s entry into Malaysia.
2005
Name changed to Manulife Insurance (Malaysia) Berhad.
2008
Restructured to become Manulife Holdings Berhad with 3 subsidiary companies:
- Manulife Insurance Berhad
- Manulife Unit Trust Berhad
- Manulife Asset Management Sdn Bhd
2012
Manulife Unit Trusts and Manulife Asset Management were named Manulife Asset Management Services Berhad. Manulife Asset Management Services Berhad launched the Private Retirement Scheme. Manulife celebrates its 125th anniversary globally.
2013
The corporation celebrates its 50th year of operations in Malaysia.
2014
Manulife Holdings Berhad acquires local unit-trust company, MAAKL Mutual and operations were successfully merged with Manulife Asset Management Services Berhad.
2017
Manulife Insurance Labuan Limited (MILL), a wholly owned subsidiary of Manulife Holdings Berhad (MHB) incorporated and licensed in Labuan, Malaysia, was established in September 2017. MILL is the first company in Malaysia to offer a US dollar denominated (USD) universal life insurance product to high net worth individuals (HNWI’s) and business owners.
2018
Brand transformation exercise from global rebrand launch.
2019
Manulife Asset Management Services Berhad was rebranded to Manulife Investment Management (M) Berhad.
Our People
Armed with in-depth management and industry expertise as well as a common vision to be the most professional company, our leaders will ensure that the future of Manulife Malaysia remains one of growth, opportunity and excellence.
Manulife Investment Management (M) Berhad
©2020 Manulife Holdings Berhad (Registration No. 197501003360 (24851-H))
General Line : (603) 2719 9228 | Customer Careline : 1 300 13 2323
